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Staff Certification

Patient Approved® Staff Certification Course

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Course Content

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Lessons Status
1

Welcome!
  • Welcome!
  • How Does The Course Work?

2

Introduction
  • The Patient Approved Advantage
  • What Does It Mean to be Patient Approved?
  • Unfair Advantages Patient Approved Practices Enjoy

3

Patient Engagement & Feedback Collection
  • The Importance of Patient Engagement & Patient Feedback Collection
  • The Benefits of Patient Engagement & Patient Feedback Collection
  • The Challenges of Patient Engagement & Patient Feedback Collection
  • How to Engage Patients for Feedback & Review Collection

4

The Patient Approved System
  • How To Collect Feedback
  • Using The Mini-Desktop App
  • Using The Smartphone App
  • Using The Tablet App
  • Using The Patient Approved® Digital Seal

5

The Fundamentals of Patient Engagement
  • What is Patient Engagement?
  • Patient Engagement: Best Practices
  • How-To Approach Patients: Examples

6

The Fundamentals of Feedback & Reviews
  • Collecting Feedback & Reviews: Best Practices
  • Negative Feedback & Reviews
  • Negative Feedback & Reviews: Best Practices
  • Feedback & Reviews – HIPAA: Best Practices
  • What is Considered PHI Under HIPAA?
  • Feedback & Reviews – HIPAA: Best Practices – Do’s & Don’t(s)

7

Congratulations!

Welcome!
  • Welcome!
  • How Does The Course Work?
Introduction
  • The Patient Approved Advantage
  • What Does It Mean to be Patient Approved?
  • Unfair Advantages Patient Approved Practices Enjoy
Patient Engagement & Feedback Collection
  • The Importance of Patient Engagement & Patient Feedback Collection
  • The Benefits of Patient Engagement & Patient Feedback Collection
  • The Challenges of Patient Engagement & Patient Feedback Collection
  • How to Engage Patients for Feedback & Review Collection
The Patient Approved System
  • How To Collect Feedback
  • Using The Mini-Desktop App
  • Using The Smartphone App
  • Using The Tablet App
  • Using The Patient Approved® Digital Seal
The Fundamentals of Patient Engagement
  • What is Patient Engagement?
  • Patient Engagement: Best Practices
  • How-To Approach Patients: Examples
The Fundamentals of Feedback & Reviews
  • Collecting Feedback & Reviews: Best Practices
  • Negative Feedback & Reviews
  • Negative Feedback & Reviews: Best Practices
  • Feedback & Reviews – HIPAA: Best Practices
  • What is Considered PHI Under HIPAA?
  • Feedback & Reviews – HIPAA: Best Practices – Do’s & Don’t(s)
Congratulations!
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